Return Policy

What is your Return & Exchange Policy?

Nobody likes receiving dodgy goods. While we do our best to be as accurate as possible, sometimes human error results in a wrong t-shirt being sent, or a small mark missed on a shirt (grrr!). Issues like this represent less than 1% of our orders (and we’re pretty proud of that!), but when they do arise, we’ll handle it!

Incorrectly Fulfilled or Damaged items

We will replace or reprint an item if it has been delivered with defects or incorrectly (wrong design, style/colour/sizes). On receipt of a photo of the item received, we will reprint and send out a replacement at no charge. You don’t even need to send back the incorrect goods, you get to keep it. WInning!

Change of Mind

Due to the custom nature of each item we print, we aren’t able to offer exchanges or refunds due to change of mind. ‘Change of Mind’ includes but not limited to

  • Customer prefers another sizing
  • Customer ordered the wrong colour or design

The product doesn't fit. Can we refund or exchange?

Similar to our change of mind policy, we do not offer refunds or exchanges if the item does not fit the customer. This is due to the custom and individual nature of each print. Size charts are available to check measurements before purchase.

The customer doesn't like the design. Can they send it back for a Refund or Exchange

Due to the custom nature of each order, there are no refunds or exchanges due to a change of mind.